You placed an order which isexpected for your customers. After receiving the following email, you decide tocancel the order. Write a reply to Betty Baker about your cancellation and thereasons.
Subject: YOURORDER # 222
We are sorry thatyour order has been delayed. This is due to a problem with our suppliers. Wehave now sorted out this problem. I hope we can ship your order in the next 14days. Thank you for your patience.
Dear Betty Baker,
I’m so sorry to tell you that I decide tocancel the order. While received youremail tomorrow that the order will be shipped in next 14 days I feel very depressionbecause it’s useless for me if receive it at that day.
Last two week, I have place an order which contents include Jacket (Windbreaker) andBase camp sleeping tent for an outdoor visit next week. As you mentioned inprevious mail, due to your suppliers problem, you maybe ship the order in theweek after next. It was not until I had come back that the order can arrive.
I hope this will be possible.
A meeting on distributionplanning has been arranged on May 20, 2016. It happens that the head ofMarketing must be away around this time. So the meeting has to be rescheduled. You,the chairperson, write a memo to the expected attendees.
l Explainwhy the meeting is rescheduled.
l Indicatethe rescheduled time and place.
l Tellwhen the agenda will be sent out and what attendees are supposed to do for themeeting.
Date: May 13, 2016
To: Expected attendees of the distributionplanning meeting
From: Oscar Chen, Chairperson of the distributionplanning meeting
Subject: The distribution planning meetingwill be postponed to next month
It happens that the head of Marking must beaway around May 20, 2016. After discuss with all meeting organizer, we decidedto reschedule the distribution planning meeting.
1. Meeting Time. The meeting willbe held on June 20, 2016. That is to say it is delayed a whole month.
2. Meeting Place. We choose a moreconvenient and more comfortable place for this meeting, Hilton Hotel, whichlocate in Shengli Road.
3. Agenda and Expected Attendees. Thedetail agenda will be send next week by email. Two or above supervisor shouldattend this meeting.
I apologize for the inconvenience caused. Pleaseattend the meeting on time. If you really aren’t able to attend, please informme at least three days in advance. You can by phone or by mail.
You work for an import & exportcompany. The General Manager wants you to write a report about Finnish exportsto Japan between 1987 and 1997. Complete the report based on the graphs.
Reporton Finnish exports to Japan
As requested by General Manager, I amsubmitting the following report about Finnish exports to Japan between 1987 and1997.
In 1987 the export figures stood at 400 million Finnish markkaa. There was a sharp increase between 1987 and 1989 when figures reached over 800 million. This was followed by a sharp decrease between 1989 and 1990 when Finnish paper exports to Japan dropped to 400 million. There was a slight rise between 1990 and 1991 when exports hit the 450 million mark but they fell again to 400 million in 1992. Between 1992 and 1995 there was a dramatic rise and exports of paper to Japan reached a peak of 1,300 million in 1995, before falling again to under 1,000 million in 1997.
It can be concluded that the export volume presentsan upward trend in the long term. Although the trend forms a wavy pattern ofrising, but the rising trend is obvious. The export rises roughly three timesbetween ten years.
Base on the conclusion above, we should increaseproduction in Finland and boost supplies to Japan.